Last Updated 6/15/2026

This Privacy Policy explains how The Site Setters, a brand owned and operated by Tinco, LLC ("The Site Setters," "we," "our," or "us"), collects, uses, stores, and protects information obtained through our website, phone calls, text messages, emails, social media communications, in-person interactions, and the services we provide. By using our website or services, you consent to the practices described in this policy.

We collect information that is necessary to provide estimates, perform services, communicate with customers, process transactions, and manage projects. Information we collect may include your name, phone number, email address, physical address, payment information, project details, property specifications, photographs, videos, measurements, service history, and any other information you voluntarily provide during the course of our business relationship. We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages viewed, and other usage data collected through cookies and similar technologies.

The information we collect is used to operate our business and deliver our services. This includes preparing estimates, scheduling appointments, providing project updates, performing requested work, processing payments, issuing invoices, maintaining customer records, responding to inquiries, improving our website and services, and communicating with customers regarding existing or future service opportunities. We may also use collected information to comply with legal obligations, enforce agreements, and protect our business interests when necessary.

We do not sell, rent, or lease personal information to third parties for marketing purposes. Information may be shared only when necessary to provide services, process payments, manage business operations, comply with legal requirements, or protect the rights and safety of our company and customers. Such parties may include payment processors, software providers, subcontractors, professional advisors, government agencies, or other service providers involved in the operation of our business. These parties are authorized to use information only as necessary to perform the services requested.

We retain information for as long as reasonably necessary to maintain business records, provide future services, comply with legal obligations, resolve disputes, enforce agreements, and preserve project history. Information may be retained indefinitely unless a deletion request is received and retention is no longer required by law or legitimate business necessity.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. Access to customer information is limited to authorized personnel and service providers who require access for legitimate business purposes. While we take reasonable steps to secure information, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute protection against all security risks.

You may request access to the personal information we maintain about you, request corrections to inaccurate information, or request deletion of your information from our active records. We will make reasonable efforts to comply with such requests unless we are required to retain certain information for legal, accounting, tax, contractual, regulatory, or other legitimate business purposes. Requests regarding your personal information may be submitted using the contact information listed below.

By providing your phone number, you consent to receive calls and text messages from The Site Setters regarding estimates, appointments, project updates, customer service matters, and other communications related to the services you request. Message and data rates may apply. You may opt out of non-essential text communications at any time by replying STOP to a text message or contacting us directly. Consent to receive text messages is not a condition of purchase.

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective upon posting the updated policy on our website. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact: 

919.690.5614
info@thesitesetters.com